Our company was created by Australians, who have lived in both Australia and the United States of America and who believe that affordable law should be available to all. Through our simple six-point process you can create your own customised Last Will and Testament for your Australian Estate. It’s what we call an iWill or an oziWill, it’s the next best thing to hiring a lawyer or solicitor, and it’s a lot less costly!
At AustralianWills our industry-leading iWills and oziWills are provided as interactive Adobe form fillable PDF Forms with various field types and with easy-to-use formatting options already completed for you. It comes with over 200 pages of educational materials, and in addition to certain guarantees provided by law in some jurisdictions, we believe the iWill and oziWill are so great that we’re offering a 100% Money Back Guarantee!
If you are not satisfied with your iWill or oziWill, please contact us and our dedicated Customer Care team will correct the situation. If we are unable to do this, we can either provide you with a refund or offer you a credit that can be used for future AustralianWills purchases as per the terms below.
AustralianWills Satisfaction Guaranteed Terms
A) If you're not satisfied, simply email us at CustomerCare@australianwills.com . All requests made under this guarantee must be made within 30 days of purchase. We will process your request within 10 business days after we've received confirmation from you that you have destroyed/deleted all Materials received from us. Unfortunately, we can't refund or credit any money paid to third parties with a role in processing your order.
B) If you wish to exchange your initial iWill or oziWill for a different product from us that better suits your needs, you must request this exchange and complete your replacement order within 30 days of purchase. The purchase price of the original item, less any money paid to third parties with a role in processing your order, will be credited to the original form of payment.
C) Since we're dedicating time and effort to your iWill or oziWill preparation, our guarantee only covers satisfaction issues caused by AustralianWills. It does not cover changes to your state of mind or personal circumstances.